Privacy Policy

Last updated: 17 September 2025

Bargain Hunt Auctions Pty Ltd (“BHA”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose personal information when you interact with us through our website, www.bargainhunt.com.au, and related services.

1. Information We Collect

We may collect the following types of personal information when you use our website, participate in auctions, or communicate with us:

Contact details (name, address, phone number, email address)
Payment and billing information (where applicable)
Account registration details (username, password, preferences)
Identification details (for verification and compliance purposes)
Communication history (emails, messages, customer support enquiries)
Device and technical information (IP address, browser type, operating system)
Website usage data (pages visited, time spent, referral sources)

2. How We Collect Information

We collect personal information through:

Direct interactions (e.g. when you register, place a bid, consign items, or contact us)
Automated technologies (e.g. cookies, tracking pixels, and analytics tools)
Third-party services (see below)

3. Use of Your Information

We use personal information to:

Register and manage auction participation
Process payments and issue invoices
Communicate with you about auctions, updates, and services
Respond to enquiries and provide customer support
Verify identity and comply with legal and regulatory obligations
Improve website functionality, performance, and security
Conduct marketing, promotions, and advertising (with your consent, where required)

4. Third-Party Services

We use external platforms and service providers to operate effectively. These may include:

Wix.com – website hosting and content management
HubSpot – customer relationship management (CRM), marketing communications, and form submissions
Google Analytics – website traffic analysis and performance tracking
Payment gateways – to process secure transactions
Email marketing providers – to deliver updates, newsletters, and promotional content

These third parties may process or store information outside Australia. We take steps to ensure that any personal information transferred internationally is protected in line with applicable privacy requirements.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

Improve user experience
Analyse traffic and site performance
Provide targeted advertising and marketing

You may control or disable cookies through your browser settings, but some site features may not function properly without them.

6. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only when:

Required by law, regulation, or legal process
Necessary to prevent fraud, security threats, or misuse of our services
With trusted service providers who assist in delivering our services (under strict confidentiality agreements)

7. Data Security

We use appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorised access, misuse, loss, or disclosure.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

9. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to ensure your information is accurate and up to date
Withdraw consent to marketing communications at any time
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached

10. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

Bargain Hunt Auctions Pty Ltd

Email: info@bargainhunt.com.au

Phone: (02) 9875 5527

Address: 24 Reedy Road
Cattai, Australi